Get in Touch with 1win Support
We provide multiple contact channels for users across India. You can reach our team through live chat, email, phone, messengers, and social networks. Support is available in English and Hindi. Most queries receive a response within 2–5 minutes during business hours.
All Ways to Contact 1win
Users reach out to us for account support, payment queries, game-related questions, partnership opportunities, affiliate programmes, media inquiries, legal matters, and investor proposals. Below you’ll find the right channel for your question.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Click the chat icon on any page of our official platform | Best for account issues, payment questions, game queries, and technical support. Available 24/7. Average response time: 2–5 minutes. |
| E-mail Support | Send your message to [email protected] | Use this for detailed account queries, payment disputes, verification issues, or any question requiring documentation. Response within 24 hours. |
| Phone Number | Call our contact number: +91-XXXX-XXXXXX (available Monday–Friday, 9 AM–9 PM IST) | Best for urgent account or payment matters. Calls are answered in English and Hindi. |
| Telegram | Message us on Telegram: @1win_support | Quick questions about promotions, account status, or general platform details. Responses within 30 minutes during business hours. |
| Send a message to +91-XXXX-XXXXXX | Ideal for on-the-go queries about deposits, withdrawals, or game availability. Available in English and Hindi. | |
| Social Media | Follow us on Instagram, Facebook, Twitter, and YouTube | Stay updated on promotions, new games, and platform news. Direct message us for general inquiries. |
| Partnership & Affiliates | Write to [email protected] | For collaboration proposals, affiliate programme details, or business partnerships. Response within 48 hours. |
| Media Inquiries | Contact us at [email protected] | For press releases, interviews, brand information, or marketing materials. |
| Legal & Corporate | Send official correspondence to [email protected] | For legal questions, licensing details, corporate governance, or investor proposals. |
Updated: